We currently offer virtual visits to residents of 44 states (all PsyPact states) incuding New York, Iowa, Oregon, and New Mexico. To find out if your state participates, check this map of PsyPact states.
We treat clients ages 15 and above.
As a young company, we only have one clinician. He is trained in working with a broad range of issues including anxiety, depression, PTSD, and specializes in Health Psychology. description
When we are accepting new patients, you start by fill out out the form on our get started page and joining our waitlist. We close our waitlist if someone has been waiting to move on to our schedule for more than 12 weeks.
At this time we are not accepting new clients for our waitlist. When we are, you can join that list by clicking the green link below and fill out our waitlist form.
Virtual Care Waitlist
The first step is getting to know you and agreeing upon what your treatment goals are. This is a collaborative process so your desires and goals for treatment will be prioritized. We usually try to come out of the first or second session with a shared understanding of the problem you are facing and steps you might begin taking to solve it.
We are committed to eliminating transportation issues as a barrier to care. We want mental health available to as many people as possible. Because of that all of our services are offered via Telehealth - there are no in person visits at this time.

Good question. Your out of pocket cost will depend on whether you are using health insurance to pay for services or if you are paying out of pocket. For patients paying through their health insurance, your cost depends on your cost sharing arrangement with your insurance company. We can help you figure this out or you should contact your insurance company directly.
Contact us if you plan to pay out of pocket and we can provide you with a our fee schedule.
Blue Cross Blue Shield
Aetna
Dean Health Plan
The Alliance
Cigna
Medicare
Medicaid/Badgercare
Group Health Cooperative of South Central Wisconsin
I am not currently contracted with Quartz. My application has been denied twice but I am able to apply again in August of 2025.
Yes. You can use money from both types of health spending accounts – health savings accounts (HSAs) and flexible spending accounts (FSAs) – to pay for sessions. Oftentimes, such health spending accounts have debit cards that can be used to pay for service. You can also pay with cash or your personal credit/debit card and have your health spending account reimburse you.
We use Chicagoland Medical Billing Services (CMBS) to process our insurance claims. They answer all of our questions about medical billing and make sure we get paid. They also contact our clients on our behalf to answer any questions you might have and ensure you know what your cost for care will be after your insurance has paid their part.

You will receive an email 48 hours before your session. That email will come from Simple Practice, our client portal. When it is time for your appointment, simply click on the link in the email.
All appointments must be canceled at least 24 hours in advance or the fee of $65 will be charged. You can reschedule or cancel your appointment by communicating directly with your therapist. You can cancel your appointment through the client portal or by emailing the office at office@madisonbh.com.
You can schedule your next appointment in our Simple Practice client portal or by contacting our office by email (office@madisonbh.com) or phone (608) 318-3622.

FAQs